Cancellations
How to cancel an appointment
If you are unable to attend an appointment, please inform us as soon as possible so that another patient can use this slot. Timely cancellations help us manage our schedules efficiently and ensure that all patients have access to the care they need.
You can cancel your appointment in one of the following ways:
- If you have received an appointment reminder via text message (SMS), you can simply reply to CANCEL by using the same message
- If you are registered for on-line access, you can cancel your appointment by logging onto your account from your computer, tablet or smartphone
- If you wish to use our website you can use this On-line form – please use the NHS App to notify us about your appointment cancellation or alternatively you can contact the practice online here.
- If you wish to use the telephone, please call us on 0203 006 2741
Additionally, always check with reception to ensure your phone details are up to date. This ensures you receive timely reminders and can enjoy faster and easier booking and cancellation of appointments. Keeping your contact information current helps us maintain effective communication and provide you with the best possible service.
We appreciate your cooperation in managing appointment schedules effectively and ensuring that all patients have access to timely medical care. Thank you for choosing our practice for your healthcare needs.