How to cancel an appointment

If you cannot attend an appointment, please let us know  as soon as possible so that another patient can use this appointment.

You can cancel your appointment in one of the following ways:

  • If you have received an appointment reminder via text message (SMS), you can simply reply to CANCEL by using the same message
  • If you are registered for on-line access,  you can cancel your appointment by logging onto your account from your computer, tablet or smartphone
  • If you wish to use our website you can use this On-line form – please use the NHS App to notify us about your appointment cancellation or alternatively you can contact the practice online here.
  • If you wish to use the telephone, please call us on 0203 006 2741

Always check with reception that your phone details up to date. This way you can enjoy faster and easier booking and cancellation of appointments!

Did not attend policy

Cancellation options

NHS AppContact us