Late Arrival Policy

Introduction

This policy sets out the procedure to follow where a patient:

  • Is late for their appointment, but is less than 10 minutes late
  • Is more than 10 minutes late, and less than 20 minutes late
  • Is more than 20 minutes late

Or:

  • Telephones at short notice to advise that they will be late, in which case the above provisions will apply.

 

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