Online booking and access to your medical record
To book or cancel your appointment on-line or to access your medical record including your repeat prescription order, please complete the on-line access form and provide a copy of the photo ID and proof of address.
You will then receive an email with details on how to access your Patient Access online account.
We advise users of Patient Access to check the name and email address of the sender, all emails from Patient Access will come via an email address that ends in @patientaccess.com. We advise users never to click on any log in links that you receive via email but to visit the site via the address bar of your browser instead so that you know you are on the genuine Patient Access log in page. You can find more information and guidance on their information security page at: www.patientaccess.com/security
We strongly advise users to set up their Memorable Word security feature, as well as using biometrics (fingerprint ID) if they use the app.
Email addresses used to register for Patient Access account are secure. We do not share any data and no data is ever saved or stored on any device you use to access Patient Access.
NHS App is a simple and secure way to access a range of NHS services on your smart phone
Use the NHS App to:
- get your NHS COVID Pass
- get advice about coronavirus
- order repeat prescriptions
- book and cancel appointments
- get health advice
- view your health record
- register your organ donation decision
- find out how the NHS uses your data
- view your NHS number – find out what your NHS number is